Office Ally addressesTricare change from Triwest to UHC Military and Veterans adminstered by Palmetto GBA
Attention Tricare West Region Providers:
On 4/1/2013, the contract for the TRICARE West Region will transition to UnitedHealthcare Military and Veterans (UnitedHealthcare).
Claims with DOS 4/1/2013 and later should be submitted to United Healthcare Military and Veterans: PayerID 99726.
Claims with DOS 3/31/2013 and prior will continue to be processed under TriWest/WPS PayerID: WPSTC.
Office Ally will take care of routing the claims to the proper PayerID based on DOS on the claims.
Under the new contract, Palmetto will be processing claims and providing Provider Support, their contact phone number is (800)325-5920.
ERA Re-enrollment is not necessary if you were already receiving ERAs from TRICARE West Region.
ERA Enrollment forms for providers wanting to activate ERAs are located under Resource Center: Payer Enrollment Forms: Electronic Remittance / ERA / 835 Enrollment Forms: Tricare North, South and West 835 ERA form.
EDI Enrollment is not necessary.