Q: Do I need a referral or authorization from an outside doctor to be seen or have psychological testing at HELP?
A: No, HELP is outpatient mental health, we accept all Insurances. (some HMO’s)
Q: How do I get into your program?
A: Feel free to call the office,email, complete referral form online or fax us.
Q: Can I see a therapist in my home?
A: YES, we do provide home visits and Insurance does cover the sessions.
Q: Do you bill health insurance?
A: Yes, HELP will bill your insurance company directly. However, no show fees may be assessed if an appointment is missed or is not canceled or rescheduled within 24 hours.
Q: Which clinician will I see?
A: You will generally be scheduled with whichever clinician has the first available appointment that matches your schedule and demographics.
Q: How long can I meet with a therapist?
A: Since every situation is different, we do not have a set number of times you can be seen by one of our therapists. Some Insurances cover weekly sessions for years.
Q: What if I feel that I am not a good match or I’m not comfortable with my clinician?
A: Please talk with your clinician about your discomfort and what isn’t working for you. If you don’t feel comfortable approaching the clinician directly, call the HELP office at 858-481-8827 and let the receptionist know that you’d like to make appointment with a different therapist.
Q: Do you provide Psychological testing?
A: Yes, Other Services are Psychological Assessments, Telebehavioral Health, Psychiatry Services.
Q: How long has HELP been proving Mental Health Services?
A: Since 1993
Q: How many Therapists do you have in your program?
A: We have a total of 63 Licensed mental health clinicians- Psychologists, LCSW, LMFT, Neuropsychologists and a Psychiatrist.